Katia Borodin

Precision, Perseverance and Opportunity: The Story of Yulia Simhi at Electra FM

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On the occasion of International Women’s Day, we are proud to share the story of Yulia Simhi, Financial Controller of the Mobile Service Division at Electra FM. Goal-oriented and striving for excellence, that is how she defines herself, and these words say everything about the woman behind the role. This is a story of perseverance, professionalism and belief in one’s path, about a woman who chose not to give up on her professional dream even when personal life presented challenges along the way.

Leadership in Real Time: Vered Belisha Leads the Service Operations at the Ministry of Foreign Affairs

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On the occasion of International Women’s Day, we are proud to share the story of Vered Belisha, IFM Manager at the Ministry of Foreign Affairs site, part of Electra FM. Responsible, determined and proactive is how she defines her professional ethos, and these three words capture the essence of the woman behind the role. It is a story of leadership tested especially in moments of crisis, of leading a diverse team of 73 professionals within a constantly evolving and sometimes turbulent reality, and of a deep belief that human connection is what ultimately holds the entire system together.

Operation Roaring Lion: How Electra FM Maintains Business Continuity as Part of the Routine and Emergency Response System

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Sirens sound, daily life shifts, and many people seek shelter. That is when our work begins. Electra FM teams are already on their way to sites, equipped with the necessary gear, a clear action plan, and full commitment to maintaining business continuity at essential facilities. This is not an improvised reaction to a moment in time, but the precise activation of a mechanism the company built in advance, implemented, and drilled over time.

Inauguration Ceremony for a Synagogue and Mezuzah Affixing at Israel’s Ministry of Foreign Affairs in Jerusalem

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There are operational projects measured by timelines, budgets, and deliverables. And there are projects that begin as professional assignments and evolve into something far more meaningful.

As part of the ongoing collaboration with officials at the Ministry, during one of the site visits the team was presented with four Torah scrolls, each originating from a different part of the world. One of the scrolls, it was revealed, is approximately 300 years old.

For Vered Balisha, Site Manager at the Ministry of Foreign Affairs, and Avi Buzaglo, Project Manager in the Maintenance Division at Electra FM, this encounter became a turning point. It led to the decision to establish a synagogue to house Torah scrolls that had arrived from various communities worldwide, some of which had not previously had a permanent home.

Strong in Numbers, Precise with People | Valentine’s Day at Electra FM

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In a large organization operating within a complex and dynamic operational environment, processes, targets, and performance metrics are an integral part of daily activity. Yet at the core of the system stand people. Valentine’s Day is an opportunity to speak about what truly drives our work, not as a festive headline, but as a daily choice.

Service Experience as a Managerial Advantage

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Guests: Idit Shani, Tuvia Yahalom
An overview of service experience in day-to-day operations, the difference between customer service and service experience management, and how IFM, technology, and data create stability, operational confidence, and long-term value for clients.