Katia Borodin

Customer Experience in Managing Mixed-Use Buildings
How to Upgrade Service and Boost Satisfaction

By Liat Karpel, Operations Manager, Ariel Properties

|

In building management—whether it’s residential, office, or commercial centers—customer experience is as crucial as infrastructure and maintenance. It greatly influences the satisfaction of residents, tenants, and visitors. When neglected, it can directly impact daily property management, lease renewals, and ultimately, the business’s success.

Human Resources
More Than a Profession – It’s a Mission

|

In the modern business world, where success is often measured in numbers and data, Michlol presents a fresh and unique approach. At the heart of this perspective is Talel Kind, the company’s HR coordinator, who has transformed the traditional role into a journey of connection, empowerment, and social impact.

Oren Vazif – The Man Driving Innovation in Security

|

Whether it’s security systems, logistics, or cutting-edge technological solutions, few individuals in the industry succeed in combining extensive experience with a true passion for continuous improvement. Oren Vazif, a veteran Security Manager (CSO) at Electra Security, exemplifies this combination. With a partnership in a groundbreaking vision and years of accumulated expertise, Vazif oversees critical areas such as safety, logistics, and the covert unit of YASAB (Security Patrol Unit), a discipline that has become a cornerstone of his career.

Cleaning Curtain Walls Using Drones: The Innovative Solution by Electra FM and E-DRONE

|

Last month, Electra FM, a leading company in the facility management and maintenance industry, launched a groundbreaking initiative in collaboration with E-DRONE. This technology-driven company specializes in using drones for operational and maintenance purposes and has developed an innovative method for cleaning curtain walls using a dedicated drone. The advanced drone is equipped with unique technological capabilities, including an integrated system for carrying water and cleaning agents, enabling thorough and professional cleaning.

Leading Innovation in Electrical Engineering | Oron Antebi

|

In the dynamic world of electrical engineering, the name of the game is continuous development and innovation. Oron Antebi, Chief Electrical Engineer and Quality Manager at Electra FM, has become a key figure in the management of electrical systems and maintenance in Israel, with a unique approach combining technical excellence and a systemic perspective.

Corporate Wellness – from Ariel Properties

|

In today’s world, employees expect their organizations to foster a healthy, supportive environment that embraces both physical and mental well-being. More and more people seek to incorporate exercise into their daily work routine, and many organizations are recognizing the importance of providing these opportunities.

Innovation and Health Converge Michlol and Apleona Group Leads a Unique Project at IBM Labs in Haifa

|

Innovation and health merge at IBM’s Haifa lab, as Michlol, a subsidiary of Electra FM, and Apleona lead a groundbreaking project, the first of its kind in Israel. The seven-story building, spanning 7,500 square meters, was completely renovated while ensuring the continuous operations of IBM employees on site. This ambitious project integrated two rigorous international standards — LEED for green building and WELL for user health — ensuring energy efficiency alongside a workspace that promotes both the physical and mental well-being of employees.